Delete account is on the same page. You confirm by typing DELETE. If you have not signed in during the last 10 minutes, you sign in again first. We then sign you out of Monograph on every device.
The request cancels the Polar subscription immediately, so there are no further charges. Signing back in does not start the subscription again. Scheduled posts are cancelled, LinkedIn is disconnected, and connected agents are revoked at the time of the request.
Deleting your account ends your access immediately. Unused time on a paid period is not automatically refunded. This does not affect your statutory rights, and you can contact us to ask for a review.
You have 30 days to change your mind. Signing in before that period ends restores the account. LinkedIn has to be connected again. After those 30 days, an hourly job permanently erases the login and the posts, notes, metrics, support tickets, profile, uploaded images, and export files that belong to it. Signing in does not bring them back.
We email "We've received your deletion request" when you ask, from Monograph <noreply@notify.usemonograph.com>. Sign in within 30 days to restore the account. We email "Your account is deleted" when the erasure has finished. After that letter is sent, or if the address cannot receive mail, we remove the email address from the deletion request. If sending fails, the address stays until a later run can send it, and the account stays deleted.
Cancelling your subscription on its own doesn't delete your account. See the Privacy Policy for what is kept and for how long.